Refund Policy

 

We take pride in backing our service packages with an exclusive satisfaction guarantee, valid for 30 days from the commencement of the campaign. If at any time during this period you are dissatisfied with our performance, simply get in touch with our customer service team and we will ensure that your concerns or addressed. If we are unable to correct the problem, you will be offered a full or partial refund in accordance with the specifics of the issue.


Retention Guarantee / Replacement Policy


Each of our service packages also incorporates a retention warranty, meaning that if you lose any of the likes/followers we promised at the commencement of the service package, you will be able to request replacements free of charge. There are however limitations and exceptions, so please consult our terms and conditions in full before going ahead with any of our services.


Fraudulent Transactions and Refunds


Should you suspect that your credit card or personal information have been used to place a fraudulent order without your permission, get in touch with our customer service team as soon as possible. We take fraudulent activity very seriously and will seek to prosecute those who abuse our products and services to the highest extent of the law. Upon confirmation of fraudulent activity, you will receive a full refund as quickly as possible and the responsible party will be brought to the attention of the relevant authorities.